Reports to the Regional Vice President. Delivers risk engineering services to clients in various geographies as needed. Provides all required information to our clients to assist them in improving their risk profile and therefore mitigate or prevent losses from occurring. The information is obtained through risk assessments of business properties and/or operations. The position requires identifying and evaluating hazards and exposures, making recommendations, where necessary, to eliminate, improve, or control risks. Serve as technical consultant and subject matter expert to risk management/underwriting units for risk improvement and loss analysis. Works on all types of risks associated with Client locations. Typically, consultant works independently, contributes regularly to team goals, and would have a minimum of 7 years of directly-related work experience.
PRIMARY DUTIES AND RESPONSIBILITIES:
Conduct risk assessment surveys at client locations to identify any potential hazards and risk factors to be considered during underwriting, risk selection, risk retention processes.
Completes training sessions and reviews client compliance programs.Complete the following types of field risk management activities:
- Client worksite assessment surveys (requested by Underwriting/Risk Management)
- Pre-Bind prospect assessment surveys (requested by Underwriting)
- Risk improvement/Follow-up surveys (requested by Risk Management)
- Proper WC Classification/Operations/Job Duties Reviews (requested by Underwriting)• Consultations with Client’s RM teams related to Industry Best Practices
- Assist or Facilitate the investigations of serious accidents/injuries
- Trains employees and trainers on various technical subjects
- Assists clients in meeting state compliance requirements
Writes and reviews technically detailed reports that provide a clear, accurate assessment of risk exposures and clearly articulate risk improvement recommendations. Serves as resource to Risk Management/Underwriting units with timely and accurate communication and advise. Consults Clients on practical ways to control risk and hazards in order to reduce or prevent losses. Positively influences Clients to implement issued recommendations.
Builds brand value and cultivates relationships through delivery of exceptional work product and service to internal and external teams i.e. underwriting, sales, claims, and broker/agent community. Reviews loss data for trends, recognizes opportunities to provide risk engineering products and/or services that could improve Client’s loss experience, and drives productivity. Maintain timely, relevant communications with the Director of Risk Management and other stakeholders.
Effective written and oral skills that can make complex technical information and recommendations understandable and clear to all audiences with varied levels of technical knowledge. Ability to positively influence Clients to act on recommendations, and listens effectively. Clearly expresses ideas, observations, recommendations, etc. in writing and via telephone. Understands behavioral interviewing techniques and deploys the use of open-ended questions during Risk Assessments, Consultations, and Training assignments.
Possesses an in depth understanding of the Insurance Industry terminology, contracts, lines of insurance coverage, including but not limited to Workers’ Compensation, General Liability, Property, Product Liability, Automobile, Inland Marine, USL&H, Jones Act. Has good working knowledge of the PEO & Staffing business models. Fully understands OSHA, ANSI, NFPA, safety/compliance standards. Knowledgeable of federal and state regulatory environments and emerging safety issues.
Complete understanding and use competency of all relevant Microsoft Office applications. Ability to navigates large volumes of loss data and create presentable Client-facing summaries. Familiarity with risk assessment software programs such as Safety Reports, iAuditor, or alike. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of formulas and equations. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reviews loss information to identify basic trends and produce relevant recommendations. Handles multiple assignments and schedules accordingly in order of importance.
Customer Service: Builds credibility with internal and external customers. Maintains customer satisfaction by demonstrating the value of risk engineering services. Familiar with the industry and company tools and is comfortable reviewing information with all levels of management.
Physical Capabilities: Must be able to climb ladders and stairs and transition to and from ladders or stairs in order to access all building areas within a property or worksite during risk assessment surveys. Must have the ability to navigate through Client’s sites in a safe manner; the sites may include manufacturing areas, warehouses, storage yards, construction sites, etc. which may present surfaces that are uneven, wet, icy, and somewhat unstable or covered with debris. Must have the ability to navigate within a customer facility in low light or relatively dark conditions.Be capable of regularly making prompt travel reservation and plans, and travel over extended distances by airplane (via commercial airline) or vehicle while demonstrating effective planning, expense and cost control skills.
Qualifications:Graduate of four-year college or university (risk management) program, and/or 7 or more years of directly related work experience in the Risk Management industry providing loss control, safety, and risk management services, preferably in the Insurance Industry.Certified Safety Professional, ARM, or similar professional designation preferred.
If interested, please send resume to Rosa Partida, Regional VP of Risk Management of America at email@example.com