We are seeking a Risk Control Client Services Specialist for our Sompo International team. This is a remote role with a preference for candidates in the western United States.
Sompo provides a client-centric service approach by offering comprehensive multi-line capabilities. Taking a holistic approach to risk management, the unit offers commercial property, primary casualty (general liability, commercial auto, workers’ compensation), lead umbrella, and environmental coverages, as well as parametric natural catastrophe products to small, middle-market and large accounts across target industry verticals in the U.S., Mexico and Canada. Sompo also offers the same level of sophisticated services and coverages to Asian-interest accounts in the U.S. and Mexico. This role is responsible for completing quality Risk Control Services evaluations of both property and casualty coverages for middle market risks. The person completes desk top reviews, surveys
prospective accounts and provides service to existing clients and supports our middle market underwriting strategies.
Completes surveys of middle market risks
Conducts research and data collection which helps to identify customer’s source of risk, loss and costs.
Compiles facts from on-site visits and various reports and databases to assess existing
processes/practices, determine severity/frequency of problems, and identify needs.
Assesses and benchmarks customers performance against internal and industry standards.
Actively participates in acquiring new business by presenting proposals to potential insureds.
Evaluates basic fire protection systems
Provides outstanding service to clients
Collaborate with the other technical specialists and the management staff to promote the very best quality of analysis and service
Recommend the Sending out of Alerts to staff and clients on issues of timely importance
including a recommended plan of action that has underwriting and marketing approval
Promoting Sompo International’s expertise in the marketplace by attending conferences and participating in industry organizations
Desired Skills & Experience
A four-year college degree or equivalent
Minimum 3 years-experience in insurance loss control
ASP, ARM or other related certification
Excellent oral and written communication skills
Demonstrated leadership skills that include the ability to influence others without having a direct reporting relationship
Ability to walk and stand for 2 or more hours
Ability to safely climb ladders and stand at elevated positions
Ability to safely lift 15 pounds from ground level to over head
Capable of working in warm and cold environments.
Ability to travel by air/vehicle
Valid Driver’s License